Privacy Policy

Effective date: 01 January 2023

Introduction

At Sslr® Clothing, Men’s Collection, Shirts (“Sslr®“, “we“, “us” or “our“), we respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”).

This Policy describes how we collect, use, disclose, transfer and store your personal data when you visit or make a purchase from https://sslrclothing.shop (the “Site“). Please read this privacy policy carefully.

Key Points

We collect personal data to provide you with a smooth, efficient, safe and customized experience.
We will only collect and use your personal data where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g. to deliver the goods you have ordered) and “legitimate interests”. More details on this are given below.
Your privacy matters to us so whether or not you make a purchase, we will not share your personal data with any third party outside Sslr® without your permission, except in the limited circumstances described in the “Disclosure of your Personal Data” section below.
We strive to maintain the reliability, accuracy, completeness and currency of the personal data we hold and to protect its privacy and security.
Our Site uses encryption technology, such as Secure Sockets Layer (SSL), in transmitting your personal data.
Should you wish to access or amend any of your personal data, you may do so at any time by contacting our Data Protection Officer at the email address provided at the end of this Policy.
This Policy will be reviewed from time to time to take into account changes to our collection, usage or disclosure practices or amendments to applicable law. The latest version of this Policy will govern how we treat your personal data.

Collection of your Personal Data

“Personal Data” refers to any information relating to an identified or identifiable individual. We may collect Personal Data about you from various sources as described below.

Ordering on Our Site: We collect your name, gender, email address, telephone number, billing address, shipping address, payment information and other information you provide with respect to ordering and purchasing products on our Site.
Customer Enquiries: We collect your name, gender, email address, telephone number and other information you provide when you contact us with queries or complaints. We may also collect information about you if you participate in customer surveys.
Marketing: With your consent, we may also collect your name, gender, date of birth, email address, interests and preferences so as to send you marketing and promotional materials relating to our products or services.
We use Google Analytics on our Site to help analyze how you use our Site, including generating analytics and statistical reports. Google Analytics collects and processes certain Personal Data, such as your IP address, device and browser information, referring URL and time spent on our Site. The Personal Data collected is anonymized and does not identify any individual. For more information on how Google processes your Personal Data, please see https://policies.google.com/technologies/partner-sites
When you apply for a job with us, we collect your personal details, employment and education history, and other information about you for recruitment and due diligence purposes.
Where permitted by law, we may record telephone conversations with you for quality control and training purposes.
Security surveillance: We have CCTV cameras on our premises for security purposes and we may collect video images of you while you are on our premises.
Cookies and similar technologies: We use cookies (small text files placed on your device) and similar technologies such as web beacons, pixels and tags on our Site. These technologies help us analyze how you use our Site and personalize your experience. Cookies also allow us to serve relevant ads to you when you visit other Sites. Some of these cookies are necessary to make our Site work properly and enable core functionality. We also use non-essential cookies and other similar technologies for purposes such as analytics, retargeting and personalizing content and ads. For more details on cookies please see our Cookie Policy.

Use of your Personal Data

We will only use your Personal Data where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g. to deliver the goods you have ordered) and “legitimate interests”. Where we rely on your consent to process Personal Data, you have the right to subsequently withdraw your consent to further processing at any time.

Where processing of your Personal Data is based on the legitimate interest lawful basis, such legitimate interests include: providing you with products and services you have ordered; improving our products and services; sending you marketing communications and advertisements where we have obtained your consent to do so; understanding our customers, their needs, preferences and demographics for market research; enhancing security of our networks and information systems; compliance with legal obligations; fraud prevention; IT operations and system administration; business continuity and disaster recovery; enhancing safety and security; and conducting due diligence and background checks on customers and third parties.

The purposes for which we may process Personal Data include:

Processing orders and providing products and services you have ordered;
Responding to your queries, complaints and requests;
Conducting checks for conflict and illegal activity;
Research and analysis of customers and business performance;
Marketing and sales activities;
Advertising and marketing to you with your consent where required;
Managing relationships and marketing databases;
Analytics to improve our website, products/services, marketing and customer relationships;
Administrative purposes;
Conducting audits;
Legal purposes;
Ensuring safety and security;
Fraud detection and prevention;
Complying with legal obligations;
Protecting intellectual property;
Recruitment and hiring where you have applied for a job with us;
Any other purposes that we notify you of at the time of obtaining your consent.

Disclosure of your Personal Data

We will keep your Personal Data confidential but may disclose it to others in connection with the purposes mentioned above. Parties who may have access to your Personal Data include:

Our employees on a need-to-know basis;
Financial institutions, payment gateways, logistics companies and other service providers in relation to your orders;
Our business partners for marketing purposes with your consent where required;
Other third parties (e.g. insurers, lawyers, accountants, auditors, government authorities and technology providers) as reasonably necessary for administrative, fraud detection and prevention, legal, business or security purposes;
To a third party in the event of any contemplated or actual reorganization, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of our business;
Where you have applied for employment with us, we may disclose your Personal Data to background check agencies, recruiters, government authorities and potential employers;
Where required by law or regulation, court order or other legal process;
Where disclosure is reasonably required to ensure safety, security or the rights, property or safety of others;
With third parties who help us improve and optimize our Site.

Except as described above, third parties (excluding our service providers) will not have access to your Personal Data unless you have provided your consent. We do not and will not sell your Personal Data to third parties. Any third party which receives or has access to Personal Data shall be required by us to protect such Personal Data and to use it only to carry out the services it is performing for you or for us, unless otherwise required or permitted by law.

International Transfers of your Personal Data

The Personal Data that we collect from you may be transferred to, and stored at, destinations outside the country where we are located. It may also be processed by entities operating outside that country who work for us. Such entities include our related group companies, our third party service providers and partners. By submitting your Personal Data, you agree to this transfer, storing and/or processing. Where Personal Data is transferred outside the country, we will take appropriate safeguards to ensure that your Personal Data is adequately protected and transferred in accordance with legal requirements.

Links to Third Party Sites

Our Site may contain links to websites operated by third parties. Please note that this Policy does not apply to those websites. The operators of third party websites may collect your Personal Data. We are not responsible for the privacy practices of third party websites. You should read the privacy policies of such third party websites to understand how your Personal Data may be collected and processed.

Security of your Personal Data

We use administrative, organizational, technical and physical safeguards to protect your Personal Data against unauthorized or unlawful processing and against accidental loss, damage or destruction.

While we take reasonable steps to protect your Personal Data, no method of storage or transmission is ever completely secure. We therefore cannot guarantee absolute security. You should take care to protect your Personal Data by maintaining the confidentiality and security of any login ID, password, or other authentication or security code or token that enables you to access our services.

Accuracy of your Personal Data

It is your responsibility to provide us with accurate Personal Data and keep it up to date. We cannot be held liable for any inaccurate or incomplete Personal Data provided to us. We encourage you to update your Personal Data whenever it changes. If you wish to amend any of your Personal Data please contact our Data Protection Officer.

Retention of your Personal Data

We retain Personal Data for the period necessary to fulfill the purposes outlined in this Policy and any other permissible related purpose. When we no longer need to use your Personal Data, we will remove it from our systems and records and/or take steps to properly anonymize it so that you can no longer be identified from it. We follow retention policies to meet legal, regulatory and fraud prevention requirements and for business continuity purposes.

Where you have created an account with us, we will keep your Personal Data for as long as your account is active or as needed to provide you with our products and services. We will also retain certain information after your account has been closed (e.g. to comply with tax, legal or other regulatory requirements).

Your rights and choices

You may exercise the following rights in relation to your Personal Data:

Access: You may request access to your Personal Data which we hold, and check that we are lawfully processing it. We will provide you with a copy of the Personal Data which you request. We may charge you a reasonable administrative fee for this.

Correction: You may request correction of any incomplete or inaccurate Personal Data we hold about you.

Erasure: You may request erasure of your Personal Data when: (i) the Personal Data is no longer necessary for the purposes for which they were collected, (ii) you withdraw consent on which processing is based on, and we have no other valid legal ground for processing, (iii) you object to the processing of your Personal Data and we have no overriding legitimate grounds for continuing the processing, (iv) your Personal Data has been unlawfully processed, or (v) required by law. Note that while we honor requests for erasure of Personal Data, we may retain certain information if required or permitted by law, including legal holds for litigation, audits, investigations and fraud detection and prevention.

Restriction: You may request we restrict processing of your Personal Data where one of the following applies : (i) you contest the accuracy of the Personal Data although we will still need to verify the accuracy of the data, (ii) the processing is unlawful but you require restriction of processing rather than erasure, (iii) we no longer need the Personal Data for the purposes of processing but you require the data for establishment, exercise or defense of legal claims, or (iv) you have objected to processing based on legitimate interests grounds pending verification on whether our legitimate interests override your rights and interests. Where processing has been restricted based on the grounds in (i) or (ii) above, we may continue to store the Personal Data. However, we will only use it with your consent, for legal claims or where necessary for the rights of other persons or for reasons of public interest.

Objection: You may request that we stop using your Personal Data where: (i) we rely on legitimate interest grounds at law to process your Personal Data and you object to us using your Personal Data for those interests, or (ii) we are using your Personal Data for direct marketing purposes. If you ask us to stop using your Personal Data, we will stop using it for direct marketing purposes. For other objection requests, we will stop using the Personal Data unless we demonstrate compelling legitimate reasons to continue use or where the processing is required to pursue and establish legal claims.

Data Portability: You may request to receive certain of your Personal Data that you have provided to us in a structured, commonly used and machine-readable format that you are entitled to under applicable law. Where technically feasible, you may also request that we transmit such Personal Data to another controller without hindrance.

Right to withdraw consent: If we rely on your consent as our ground for processing your Personal Data, you have the right to fully or partly withdraw your consent at any time. Once we have received notice that you have withdrawn your consent, we will stop processing the Personal Data unless we have another lawful basis upon which to continue processing. Withdrawal of consent does not affect the lawfulness of processing based on your consent before its withdrawal.

Right to lodge a complaint: If you feel that we have infringed your rights, we encourage you to contact us first so we can attempt to resolve the issue. You may also lodge a complaint about our processing of your Personal Data with your local data protection authority.

You may submit requests for exercise of rights as described above by contacting our Data Protection Officer with the subject line “Data Privacy” at the email provided below. We will respond to your request within a reasonable timeframe. Note that we may take steps to verify your identity before complying with the request to ensure proper authorization. There may be limitations or exemptions that apply to exercise of certain rights – we will inform you appropriately where relevant. We will not charge you for making a request, however we reserve the right to charge a reasonable fee if your request is repetitive or manifestly unfounded or excessive. In the latter case, we may refuse to act on the request.

Use of Cookies

We use cookies on our Site. Cookies are small text files placed on your device while you are browsing our Site. The cookies allow us to recognize your device and store some information about your preferences or past actions. For example, cookies enable us to ensure you have an efficient experience on our Site by remembering your details from a previous visit.

There are different types of cookies with different purposes. Some cookies are necessary for our Site to function properly and these are essential cookies. We also use non-essential cookies to collect information for analytics and personalization purposes. This enables us to understand how customers are using our Site and improve your customer experience. Non-essential cookies also allow us to serve personalized ads to you on other websites you visit.

The types of cookies we use are described in more detail in our Cookie Policy. The specific cookies served through our Site and the purposes they perform are listed in our Cookie table within the Cookie Policy.

By using our Site, you agree that we can place cookies on your device as explained above and set out in our Cookie Policy. If you wish to disable cookies, you can do so through your web browser settings. However, some features of the Site may not function properly or as described without cookies.

For more information on how we use cookies, please refer to our Cookie Policy.

Children

Our Site and services offered through the Site are not directed to children under the age of 16. We do not intentionally gather Personal Data from children. If you have reason to believe that a child has provided Personal Data to us, please contact us and we will take reasonable steps to promptly remove that information.

Changes to this Policy

We reserve the right to amend this Policy from time to time to reflect changes to our privacy practices. The revised Policy will be posted on this page with an updated effective date. We encourage you to check this page periodically to be informed of how we are protecting your Personal Data. Your continued relationship with us after the posting of the revised Policy constitutes your acceptance of the revised Policy.

How to Contact Us

Please contact us if you have any questions about this Policy or wish to contact us concerning your Personal Data:

Privacy Officer
Email: [email protected]

Last updated: 01 January 2023